Azibo vs TurboTenant: In-Depth Comparison for Rental Property Owners

Explore our in-depth comparison of Azibo and TurboTenant to decide which property management software best meets your needs, featuring detailed analyses of their features, pricing, and user reviews.

By
Gemma Smith
|
Last Updated
June 17, 2024
Azibo vs TurboTenant: In-Depth Comparison for Rental Property Owners

When it comes to managing rental properties, choosing the right property management software is key. With numerous options available, it's essential to find a platform that meets your specific needs and enhances your management efficiency. 

In this article, we carry out a detailed comparison of Azibo and TurboTenant, two popular platforms, to provide landlords with the insights they need to make an informed decision. 

Whether you're looking for comprehensive financial tools or a straightforward, cost-effective solution, this guide will help you weigh your options and choose the best software for your property management needs.

Azibo vs TurboTenant comparison–an overview

To help you make the best choice, we'll provide a comprehensive comparison of Azibo and TurboTenant across several key areas:

  1. Company overview: A brief introduction to each platform.
  2. Feature comparison: A side-by-side comparison of the core features offered by each platform, including rent collection, tenant screening, lease management, expense tracking, customer support, ease of use, and integrations.
  3. In-depth analysis: A detailed examination of the most important features and services, highlighting the strengths and weaknesses of each platform.
  4. Platform customer reviews: An overview of reviews from various resources.
  5. Pros and cons: A summary of the advantages and disadvantages of each platform, helping you to quickly identify which software aligns best with your needs.

By the end of this article, you'll have a clear understanding of how Azibo and TurboTenant compare and which platform is the right choice for your property management requirements.

Company overviews

Azibo

Azibo is a dynamic and innovative property management platform established in 2018. With a dedicated team, Azibo has quickly made a significant impact in the industry. The platform is highly regarded for its comprehensive financial tools and integrated banking services, offering a robust solution that simplifies and enhances property management for landlords and property managers. 

Azibo’s rapid growth and commitment to providing advanced features make it a standout choice for those seeking a versatile and reliable property management system.

TurboTenant

TurboTenant, founded in 2015, is a widely-used property management platform designed to meet the needs of independent landlords and small property managers. The platform serves a large user base of over 600,000 landlords and more than 2 million renters. 

The platform is well-known for its simplicity and cost-effectiveness, offering essential property management tools for free, with optional paid features for tenant screening and premium support. 

This makes TurboTenant a popular choice for those looking for an easy-to-use and budget-friendly property management solution.

Feature comparison

When choosing property management software, it's essential to compare key features. This section highlights the core features of Azibo and TurboTenant, including pricing, rent collection, tenant screening, lease management, accounting and expense tracking, customer support, ease of use, and integrations. 

This comparison will help you understand the strengths of each platform and decide which best meets your needs.

Feature Azibo TurboTenant
Pricing Various pricing plans with free and premium options Free basic services with optional paid features
Rent Collection Online rent collection, automated late fees, flexible payment methods for renters Online rent payments, limited payment methods for renters
Tenant Applications and Screening Free rental applications that can be bundled with optional comprehensive screening services, and a centralized dashboard to track every application Rental applications have to be used alongside screening reports, available for a fee
Lease Management Customizable lease templates with e-sign included Basic lease management tools, e-sign not always included
Accounting and Expense Tracking Integrated expense tracking and real-time financial reporting No built-in expense tracking capabilities
Team/Role-based access Multi-user platform; seats are available for purchase and users have their own logins Single-user platform, so usernames and passwords need to be shared
Customer Support Dedicated support with various contact methods, including free live phone support for all Support primarily through email and online resources; live phone support not available to all
Ease of Use User-friendly interfaces and dashboards Simple, intuitive design aimed at small landlords
Banking Azibo offers free banking and options to pay vendors via paper check or ACH and wire money in/out. No banking or bill pay options

In-Depth Analysis

Now that we've reviewed the basic overviews of Azibo and TurboTenant, let's take an in-depth look at how their features compare. This detailed analysis will help you understand the specific strengths and capabilities of each platform, guiding you to make an informed decision.

Pricing breakdown

When selecting a property management software, understanding the pricing structure is crucial: 

Azibo

Azibo offers a robust suite of core features at no cost, including rent collection, tenant screening, lease management, and comprehensive financial reporting tools. The platform provides a fully featured rent collection solution with no monthly fees and no ACH transaction fees, making it highly accessible for landlords. 

Azibo's free features include automated rent payments, automatic late fees, itemized payouts, one-time invoices, and the ability to collect and return security deposits (for Azibo banking customers). Renters benefit from services like credit reporting, autopay, and rent reminders, with the option to pay rent in installments for a nominal fee.

While most features are free, Azibo offers state-specific lease agreements for $29.99, and optional premium onboarding services for landlords with larger portfolios at $300. Additionally, Azibo allows team collaboration by adding collaborators to help manage properties, available for $99 per seat per year.

Renters enjoy features such as credit boosting by reporting on-time rent payments, the ability to pay rent via bank transfer (ACH) for free, and the option to pay rent using credit/debit cards for a 2.99% convenience fee. Renters can also use services like paying rent with cash via Cash App or Chime, and they have access to digital applications and eSign leases at no extra cost. Tenant screening, which includes credit and background checks, is available for $39.99, charged to the applicant.

Check out full pricing here 

TurboTenant

TurboTenant offers two pricing plans to cater to different needs: a free plan and a premium plan. The free plan includes essential features like free rental advertising with unlimited property listings, lead management, online rental applications, tenant-covered screenings, and basic rent payments. However, state-specific lease agreements and advanced document management features come at an additional cost. 

The premium plan, priced at $119 per year, builds on the free plan by adding faster listing page reviews, lower screening fees, custom questions, and included state-specific lease agreements. It also waives ACH fees, provides expedited rent payouts, and allows for unlimited connected bank accounts. 

Premium users have the option of adding further services such as integrated accounting, coordinated maintenance, eviction assistance, and phone/ priority chat support, however it is unclear as to the exact costs involved. Renters using TurboTenant pay a $45 screening fee, a 3.49% fee for credit/debit card payments, and have optional features like rent reporting for $4.99 per month and renters insurance starting at $11 per month. 

Feature analysis

Rent collection

  • Azibo: Azibo excels in rent collection with its automated online rent collection system, which includes automated late fees and reminders. This feature streamlines the payment process and ensures timely rent collection, reducing the workload for landlords.
  • TurboTenant: TurboTenant also offers online rent payments, but it lacks some of the advanced automation features found in Azibo, making it a more manual process for landlords.

Tenant screening

  • Azibo: Both platforms offer robust tenant screening services. Azibo integrates tenant screening within its comprehensive platform, providing a seamless experience for landlords. This includes background checks, credit reports, and other essential screening tools, which can be requested separately from rental applications.
  • TurboTenant: TurboTenant offers tenant screening reports for an additional fee. While effective, these reports are not as seamlessly integrated into the platform as Azibo’s, requiring landlords to manage this process separately. Plus, landlords do not have the option to request standalone rental applications.

Lease management

  • Azibo: Azibo stands out with its customizable lease templates and integrated e-signature functionality. The platform offers state-specific lease agreements and e-signatures for $29.99 per lease, ensuring landlords comply with local regulations. Additionally, Azibo provides comprehensive document storage and management, making it easy to organize and access all necessary lease documents.
  • TurboTenant: TurboTenant provides basic lease management tools that are suitable for smaller operations. It includes free online rental applications and tenant-covered screenings, but state-specific lease agreements cost $59 per lease. The platform offers e-signatures and document management, but it lacks some of the advanced customization and comprehensive document storage features available in Azibo.

Accounting and expense tracking

  • Azibo: Azibo excels in accounting and expense tracking with a range of free tools designed for rental property owners. Built-in features include connecting and importing bank transactions, categorizing and adding transactions, creating journal entries, and generating financial reports like profit and loss statements, cash flow statements, and balance sheets. The platform also supports Schedule E tax forms, rent rolls, and schedules of capital expenditures, all of which can be exported to Excel.
  • TurboTenant: TurboTenant provides basic features for rent tracking and expense management, including free online rent payments and rent payment tracking. However, it lacks the integrated accounting and financial reporting tools available with Azibo. Instead, TurboTenant partners with REI Hub for accounting and bookkeeping services, which requires an additional subscription at an extra cost. Landlords in need of more comprehensive financial management might find TurboTenant’s offerings somewhat limited.

Team/ role based access

  • Azibo: Azibo supports collaboration by allowing landlords to add collaborators to help manage their properties. This feature is available for $99 per seat per year, making it an affordable option for property owners who need additional help with property management tasks. Collaborators can access necessary documents, manage tenant communications, and assist with financial tracking, ensuring a seamless and efficient management process. This collaborative functionality is particularly beneficial for landlords with larger portfolios or those who work with property management teams.
  • TurboTenant: TurboTenant does not currently offer specific collaboration features. While individual landlords can manage their properties effectively, the platform lacks dedicated tools for adding collaborators or team members. This limitation means that all property management tasks must be handled by a single account holder, which could be less efficient for landlords with larger portfolios or those who require assistance from property management teams.

Further renter benefits

  • Azibo: Azibo offers a comprehensive suite of benefits designed to enhance the renter experience. With Azibo Credit Boost, renters can improve their credit scores by reporting on-time rent payments to the credit bureaus for $4.99 per month. In partnership with Latchel, Azibo provides renters with a financial safety net for life's unforeseen challenges, covering everything from minor inconveniences like lockouts to unexpected maintenance expenses for a small monthly fee. Additionally, Azibo offers renters insurance to protect renters' belongings against theft, damage, and other risks, providing peace of mind. 
  • TurboTenant: While TurboTenant is primarily geared towards landlords, it does offer some benefits for renters. These include rent reporting to help build credit scores for $4.99 per month and renters insurance starting at $11 per month through their partner, SURE. These features provide added value for renters, but the platform's primary focus remains on providing tools and services for landlords.

Platform customer reviews 

Understanding customer experiences can provide valuable insights into the effectiveness of property management software. Below, we summarize the customer reviews for Azibo and TurboTenant to highlight user satisfaction and areas of concern.

Azibo

Azibo has received positive feedback across multiple review platforms. On Capterra, it holds a score of 4.4 based on 48 reviews, while on Trustpilot, it also scores 4.4 from 76 reviews. On Google, Azibo has a slightly lower rating of 3.4 from 99 reviews. These scores reflect the platform's reliability and user satisfaction, particularly in financial management and customer support.

TurboTenant

TurboTenant also enjoys favorable reviews, with a Capterra score of 4.4 from 61 reviews and a high Google rating of 4.3 based on 503 reviews. However, its Trustpilot score is somewhat lower at 3.6 from 233 reviews. These reviews highlight TurboTenant’s ease of use and cost-effectiveness, making it a popular choice among small landlords.

Platform pros and cons

When evaluating property management software, it's important to consider the advantages and potential drawbacks of each platform. Below, we outline the pros and cons of Azibo and TurboTenant to help you understand their unique strengths and areas for improvement

Azibo 

Pros:

  • Free to use platform: Azibo offers many of its core features at no cost, making it accessible for landlords who want to manage their properties without incurring high expenses. This can be particularly beneficial for those just starting or managing a small number of units.
  • Transparent pricing: The pricing structure for Azibo is clear and upfront, allowing users to understand what they will be paying for premium features and avoid unexpected costs.
  • Comprehensive financial tools: Azibo provides a range of financial management tools, including rent collection, expense tracking, and financial reporting. These tools help landlords keep detailed records and manage their finances efficiently.
  • Integrated banking services: Azibo integrates banking services directly into its platform, simplifying financial transactions and management for landlords. This integration allows for easier handling of rent payments, security deposits, and other financial tasks.
  • Customizable features: The platform offers customizable features that cater to the specific needs of different landlords and property managers, enhancing its flexibility and usability.
  • Robust support: Azibo is known for its strong customer support, providing various contact methods to assist users with any issues or questions they may have.

Cons:

  • No listing syndication features: Azibo does not have the option for syndicating property listings across multiple rental websites, which can limit the visibility of rental properties.
  • Some premium features come with additional costs: While many core features are free, some advanced features require additional payment, which could be a consideration for landlords on a tight budget.

TurboTenant

Pros:

  • Free basic services: TurboTenant offers a range of essential property management tools at no cost, making it an attractive option for landlords who want to save on management expenses.
  • Simple and intuitive design: The platform is designed to be user-friendly, with a straightforward interface that makes it easy for landlords to navigate and use its features without extensive training.
  • Cost-effective for small landlords: For landlords managing a few rental properties, TurboTenant provides a cost-effective solution that covers basic needs without requiring a significant investment in software.
  • Easy to use for rental marketing and tenant applications: TurboTenant simplifies the process of marketing rental properties and managing tenant applications, making it easier to attract and screen potential tenants.

Cons:

  • Limited advanced features: While TurboTenant covers basic property management tasks well, it lacks some of the advanced features found in more comprehensive platforms like Azibo. This can be a limitation for landlords with more complex management needs.
  • Additional costs for premium services such as tenant screening: Although the basic services are free, landlords will incur additional costs for premium services like tenant screening reports. These costs can add up, particularly for landlords who need to screen multiple tenants frequently.

Choosing the right property management software for your unique needs

After comparing Azibo and TurboTenant, it's clear that each platform has its unique strengths.

Azibo is best suited for landlords and property managers who require comprehensive financial management tools and advanced features like automated rent collection and detailed expense tracking. With integrated banking services and robust support, Azibo offers an all-in-one solution for efficiently managing properties.

TurboTenant provides a free, easy-to-use solution with basic property management features and optional premium services. Its simple and intuitive design is ideal for landlords managing a few rental properties.

For those seeking an advanced, integrated platform with comprehensive financial tools, Azibo is the superior choice. Its range of features and strong support system make it the ideal solution for property management.

Ready to experience the benefits of a comprehensive property management solution? Try Azibo today for free and see how it can streamline your rental management tasks.

Important Note: This post is for informational and educational purposes only. It should not be taken as legal, accounting, or tax advice, nor should it be used as a substitute for such services. Always consult your own legal, accounting, or tax counsel before taking any action based on this information.

Gemma Smith

With 7 years in property management, Gemma serves as a key content strategist at Azibo.com. While excelling in writing, editing, and SEO, she also enhances Azibo's social media presence. Passionately, Gemma educates others to make informed real estate investment decisions in the ever-changing market.

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