# What Is RUBS? Understanding This Smart Guide to Utility Billing Systems

This guide demystifies the ratio utility billing system (RUBS), explaining how it equitably splits utility costs among tenants using factors like apartment size and occupancy. It covers RUBS's benefits, implementation considerations, and its application in both residential and commercial properties, highlighting its role in promoting utility conservation and simplifying billing management.

By
Gemma Smith
|
Last Updated
February 23, 2024

What is RUBS? Simply put, RUBS stands for ratio utility billing system, a popular method for splitting utility costs fairly among tenants based on apartment size and occupancy factors.

This article will detail the RUBS approach, illustrate its benefits, and discuss key factors to consider for its implementation, equipping you with the knowledge to make informed decisions regarding utility billing.

## RUBS utility meaning

RUBS, short for ratio utility billing system, is a strategy that calculates each resident’s utility bill based on predefined factors like unit square footage or the number of occupants. It’s not about the exact measurement of individual utility usage but rather an estimate based on these factors. The beauty of RUBS lies in its primary objective: to allocate the total utility cost between all tenants in a fair and impartial manner.

So, what does this mean for property owners and tenants? Essentially, RUBS transforms the traditionally burdensome task of utility billing into a streamlined, equitable process. This system, when implemented, guarantees a fair distribution of utility costs, fostering a sense of shared responsibility among tenants. Tenants can rest assured that they only pay for their proportionate share of utilities based on the well-defined RUBS formula.

### Key components of RUBS

The key components of RUBS are the factors it considers when calculating utility bills. These include:

• Unit size.
• Number of occupants.
• Types of appliances present.

Consider the first factor: unit size. It’s only logical that larger spaces consume more energy, right? So, electricity and gas costs in RUBS are commonly calculated based on a unit’s square footage.

However, the scope of the RUBS method extends further. It recognizes that certain x-factors like appliances can significantly impact utility usage. Thus, the RUBS formula includes added multipliers to ensure equitable billing reflects the utility usage.

In essence, RUBS formulas can be tailored to a property's specific needs and characteristics, accommodating property-specific variables to allocate costs fairly among tenants.

### Types of utilities covered

Versatility is another strength of RUBS. The system’s versatility allows it to cover a wide range of utilities, such as:

• Water
• Electricity
• Gas
• Trash collection

This allows for the allocation of costs for various utility types to suit a property’s specific needs, whether that's a multifamily property or a short-term rental, while considering the property value.

But what if different utilities have different usage patterns? This isn't a problem with RUBS. Property managers can choose different calculation methods for each utility type, considering factors like unit occupancy or square footage. Therefore, the RUBS formula ensures that costs are divided proportionately among residents, whether that's with water, sewer, trash, electricity, or gas.

## How the RUBS process works

Now that we’ve covered the basics of what RUBS is and the factors it considers, let’s take a look into the actual process of how it works. The RUBS process begins with calculating the property’s total utility expenses for a specified billing period. Once this is done, the allocation factors for each unit, such as square footage, number of occupants, or number of bedrooms, are determined.

Each allocation factor is then assigned a weight or ratio. The total utility cost is multiplied by this weight or ratio for each factor, which is then used to calculate each tenant’s share of the costs. Continuously updating the resident and unit information in the property’s billing system ensures accuracy and aids in tracking individual utility consumption changes for precise RUBS billing.

And the best part? The transition to RUBS is quick and hassle-free, typically taking a week or less, and in some cases, it can be accomplished in as little as a day.

### Allocating utility costs

RUBS aims for a fair distribution of utility costs, which it achieves using the ratio method based on specific factors like square footage or number of residents. These factors have been chosen for their direct correlation to utility consumption. It stands to reason, for example, that larger units or those with more bedrooms would consume more utilities, and this is reflected in their cost allocation.

However, the exact factors and their weights for allocation can vary by property. This flexibility allows RUBS to cater to each property's specific needs and characteristics, thus ensuring that utility costs are allocated as fairly as possible.

### Billing tenants

Once utility charges are allocated, billing the tenants is the next step in the RUBS process. The beauty of RUBS lies in its flexibility, allowing utility charges to be either added to the tenants’ monthly rent statements or billed separately. This adaptability ensures that the system can accommodate tenants' and property owners' specific needs and preferences.

However, it’s crucial to note that non-payment of their share of the RUBS utility bills may put tenants at risk of violating their lease agreement.

You might now be questioning: what benefits does implementing RUBS bring? The advantages are multifold, including:

• Simplifies the billing process.
• Utility billing companies often provide customer service support for tenants with questions or concerns about their RUBS utility bills.
• Cost savings.
• Encouraging conservation.
• Transforming utility expenses from a net operating expense into a net operating income for landlords enhances property valuation and profitability.

### Cost savings

The ratio utility billing system stands out when it comes to cost savings. Allowing property owners to pass on utility costs to residents leads to more effective management of expenses. Additionally, implementing RUBS avoids the substantial costs associated with sub-metering systems, ranging from \$1,500 to \$2,000 per apartment.

### Encouraging conservation

Implementing RUBS results in cost savings and encourages residents to adopt a conservation mindset. By making tenants more mindful of their utility usage, RUBS supports energy efficiency programs and encourages community-wide conservation.

Studies have shown that RUBS can significantly reduce water and utility usage by 5% to 27%. This is primarily because the system motivates tenants to use fewer utilities and report issues that lead to waste, such as leaks. This leads to lower overall expenses for both the property owners and the residents and contributes to a more sustainable, environmentally friendly community.

### Simplifying billing management

Another notable advantage is the simplicity of the RUBS billing process. By eliminating the need to install sub-meters, the system reduces complexity and cost. Moreover, using RUBS allows property owners and managers to adjust for changes in utility consumption without increasing rent, simplifying financial planning and budget management.

In essence, RUBS offers a cost-efficient billing management system that keeps rent more affordable, allowing properties to stay competitive within the rental market. The simplicity and efficiency of RUBS make it a preferred choice for property owners.

## Potential drawbacks of RUBS

Despite its numerous benefits, it’s equally important to consider some potential drawbacks of RUBS. One common concern among tenants is the perception of unfair billing, as RUBS estimates utility usage rather than providing an exact measurement. This could lead to disputes and dissatisfaction among tenants who feel they are paying more than their actual consumption is worth.

Moreover, if the calculation and communication of the RUBS allocation formulas are not transparent enough, it could result in trust issues between tenants and property management. Transitioning to RUBS can also be challenging for property owners, as it may involve a significant effort to educate tenants and revise lease agreements accordingly.

Moreover, implementing RUBS may hinder a property owner’s ability to market their units, given the potential need for existing tenants to agree to new lease terms.

### Legal considerations

Legal aspects need to be taken into account when considering RUBS implementation. While RUBS is a commonly legal method for utility billing, its authorization can vary and should be verified both at the local and state levels.

For instance, while Tennessee allows RUBS billing with limitations on administrative costs, North Carolina prohibits RUBS, requiring sub-metering for water and wastewater billing by a utility billing company.

In cases where tenants refuse to pay their RUBS bills, property owners have limited options outside of eviction, as utilities cannot be turned off for individual non-paying tenants in RUBS-served properties. Hence, property owners need to partner with utility billing companies to ensure compliance with local and state regulations while implementing RUBS programs.

### Tenant acceptance

The challenge of tenant acceptance is another potential drawback of RUBS. Tenant resistance to a ratio utility billing system can stem from various factors, including perceptions of unfair billing, unfamiliarity with shared utility costs, and concerns over paying for indirectly consumed utilities.

To address these concerns, providing clear explanations of the billing calculations and allocation methods is crucial, as well as a minimum of six months’ notice of the changes. The acceptance of RUBS can also be hindered due to the disproportionate distribution of costs, especially in properties with fewer than ten units or commercial properties where disputes over cost shares may arise.

Therefore, property management staff need to be prepared to manage tenant responses to direct utility billing, including addressing concerns about neighbors potentially overusing utilities and reviewing recent master utility bills.

## Best practices for implementing a ratio utility billing system

If you’re considering implementing RUBS, following best practices is vital to guarantee a smooth transition and maximize the system’s benefits. One of the primary considerations should be a thorough property analysis to determine if RUBS is suitable for your property.

Once you’ve decided to adopt RUBS, transitioning to the system can be accomplished quickly and without significant disturbance, provided all resident and property details are accurately logged in the billing system in advance. Before implementation, it’s also beneficial to perform an energy assessment with the help of utility providers, creating an opportunity for increased building energy efficiency.

### Property analysis

Before implementation, it’s crucial to conduct a thorough property analysis. This analysis will help determine if the ratio utility billing system is suitable for your property and establish the goals of the proposed program.

Partnering with a third-party provider, such as Zego, can be vital for property management firms to research and establish a RUBS formula that is fair, cost-effective, and complies with legal standards.

To facilitate the recovery of unpaid utility costs under RUBS, landlords may also need to include specific provisions within tenant leases that allow for recouping expenses from security deposits.

### Communication with tenants

Another significant aspect of implementing RUBS is effective communication with tenants. Before the system is implemented, tenants must receive a 30-day notice informing them of the change in utility billing, ensuring they understand and accept the new method.

Educating tenants on the benefits of RUBS and how it aids in property and environmental conservation is essential. This can be accomplished through workshops and enabling staff to address tenant questions. Providing transparent information on how RUBS utility costs are calculated and integrating it clearly into lease agreements can also help in building trust and overcoming tenant resistance to the new billing process.

## Ratio utility billing systems in commercial real estate

RUBS extends beyond residential properties, having significant implications for commercial real estate as well. Implementing RUBS in commercial properties can increase revenue and lead to significant cost savings for property owners.

The structured approach of RUBS allows commercial property owners to:

• Fairly recover utility costs from tenants.
• Greatly improve the net operating income of commercial properties, thereby enhancing their overall value.
• Provide commercial property owners with a more predictable utility budget.

### Benefits for commercial property owners

RUBS can yield several benefits for property owners when applied to commercial real estate. By enabling them to recover a portion of utility expenses, RUBS helps balance operational costs, thereby increasing commercial properties' net operating income (NOI).

This increase in NOI can, in turn, enhance the property’s overall value. Thus, implementing RUBS helps manage utilities efficiently and contributes significantly to the financial performance of commercial properties.

### Challenges in commercial real estate

While RUBS brings numerous benefits to commercial real estate, it can pose potential challenges. One of the main concerns is the complexity of commercial tenants’ utility usage, making it difficult to allocate utilities using RUBS precisely.

Moreover, accurately dividing utility costs with RUBS can be challenging in commercial properties with mixed-use spaces. Some areas also have strict rules on the allocation of utility costs, which may affect the feasibility of RUBS for commercial landlords.

Lastly, commercial tenants may resist RUBS due to the perception of unfair cost distribution, especially in competitive markets where tenants can choose landlords who provide more traditional utility billing methods.

## RUBS utilities: Are they right for your properties?

Implementing RUBS can provide numerous benefits, such as cost savings, fostering conservation, and simplifying billing management. However, it’s also crucial to consider potential drawbacks, including tenant dissatisfaction and legal limitations.

Property owners can successfully implement RUBS and reap its benefits by following best practices such as conducting thorough property analysis and maintaining clear communication with tenants. Whether you're a property owner or a tenant, understanding RUBS is key to ensuring fair and efficient utility billing.

## What is RUBS utilities? FAQs

### What does RUBS mean in rent?

In rent, this typically refers to the ratio utility billing system, which calculates a resident's utility bill based on factors such as unit square footage or the number of people living in a unit.

### What is the use of RUBS?

RUBS ratio utility billing simplifies the utilities billing process for property owners, making their job easier. Costs are split fairly between tenants in a unit, increasing the property owner's net operating income as a result.

### Is RUBS legal in California?

Yes, RUBS is legal in California, but there are specific rules regarding meter approval and licensing of installers. Implementing a sub-metering system in California can be complex.

Important Note: This post is for informational and educational purposes only. It should not be taken as legal, accounting, or tax advice, nor should it be used as a substitute for such services. Always consult your own legal, accounting, or tax counsel before taking any action based on this information.

Gemma Smith

With 7 years in property management, Gemma serves as a key content strategist at Azibo.com. While excelling in writing, editing, and SEO, she also enhances Azibo's social media presence. Passionately, Gemma educates others to make informed real estate investment decisions in the ever-changing market.

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